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Jun 18, 2020 at 05:44 AM

Question about "configuration of serial number incompatible with document item" error

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Dear everyone

We are getting the following error when specifying the serial number in the delivery documents/return delivery documents.

Would you tell me who we can avoid having this error?

"configuration of serial number incompatible with document item"

Can we manually change the configuration within either a serial number master or the delivery document itself?

Thank you very much in advance!