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Jun 16, 2020 at 07:32 AM

SAP Crystal Reports 2016 UPGR installation does not work

43 Views Last edit Jun 18, 2020 at 01:05 PM 2 rev

I have Crystal Reports 2013 installed on my computer and purchased SAP Crystal Reports 2016 UPGR. I clicked on the setup.exe and get the error message (see attachment)... saperrormessage.jpg ... Do I really need to uninstall Crystal Reports 2013 before installing 2016? Usually, when you upgrade, you need the prior version installed on your computer. So I'm confused.

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