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Jun 17, 2020 at 09:05 AM

SUM apparently started, but not working

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When starting SUM with <sid>adm:

.\STARTUP.BAT confighostagent

We can see the usual messages of SUM starting up:

PS N:\SOFTWARE\sum> .\STARTUP.BAT confighostagent DEV
**** The SID: DEV is detected from <SID>ADM user. ****
**** Configuring SUM Java ... ****
**** Base Dir: N:\SOFTWARE\SUM ****
**** SID: DEV ****
**** Modified Base Dir: N:\SOFTWARE\SUM ****
**** Registering sumjava operation in SAP Host Agent... ****
**** Creation of file C:\Program Files\SAP\hostctrl\exe\operations.d\sumjava.conf ****
**** Additional arguments: "confighostagent" "DEV"  ****
**** Registering sumjava description in SAP Host Agent... ****
**** Creation of file C:\Program Files\SAP\hostctrl\exe\descriptors.d\sumjava.lmsldesc ****
**** Configuring SUM Observer ... ****
**** Creation of file C:\Program Files\SAP\hostctrl\exe\operations.d\sumobserver.conf ****
**** Creation of file C:\Program Files\SAP\hostctrl\exe\descriptors.d\sumobserver.lmsldesc ****
**** Configuring SUM Abap: cmd.exe /c N:\SOFTWARE\SUM\abap\SUMSTART.BAT confighostagent RESTARTSHA=no ****
Base Dir: N:\SOFTWARE\SUM\abap
SID: DEV
Username: mydomain\$[SID:#required#tolower]adm
Modified Base Dir: N:\SOFTWARE\SUM\abap
Registering SUM in SAP Host Agent...
Creation of file C:\Program Files\SAP\hostctrl\exe\operations.d\sumabap.conf
Creation of file C:\Program Files\SAP\hostctrl\exe\descriptors.d\sumabap.lmsldesc
Creation of file C:\Program Files\SAP\hostctrl\exe\operations.d\dualabap.conf
Creation of file C:\Program Files\SAP\hostctrl\exe\descriptors.d\dualabap.lmsldesc
Creation of file C:\Program Files\SAP\hostctrl\exe\operations.d\migtool.conf
Creation of file C:\Program Files\SAP\hostctrl\exe\descriptors.d\migtool.lmsldesc
**** SUM ABAP: https://mysystem:1129/lmsl/sumabap/DEV/sluigui ****
**** SUM benchmark tool: https://mysystem:1129/lmsl/migtool/DEV/sluigui ****
**** SUM Java: https://mysystem:1129/lmsl/sumjava/DEV/index.html ****
**** SUM Dual stack: https://mysystem:1129/lmsl/sumjava/DEV/dual.html ****
**** SUM Observer: https://mysystem:1129/lmsl/sumobserver/DEV/monitor/index.html ****
**** Restarting SAP Host Agent ****
**** Restarting ... ****
**** SAP Host Agent has been restarted ****
**** SAP Host Agent configured, start the UI from the browser now ****
**** You are using SAP Host Agent version: ****
**** hostagent release: 7.21 ****
**** hostagent patch number: 45 ****
**** Please check the SUM user guide whether this SAP Host Agent version is sufficient for SUM operation ****

Right after this we try to start the SUM GUI in the browser (Chrome) accessing it by HTTP:

http://mysystem:1128/lmsl/sumabap/DEV/sluigui

And we get a Chrome error: ERR_CONNECTION_RESET

We can see that hostagent is listening as we execute from CMD

telnet localhost 1128 

and it works (blank screen)

System data:

SAP ERP 6.0 EHP5

Windows 2008 R2

SUM 1.0 (latest release)

Java 1.8 (recently installed)

SAPHostagent 45

Thank you