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Jun 11, 2020 at 07:25 PM

Crystal Reports 2016 - Hyperlinks to files not working when exporting to PDF

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I have a report with hyperlinks to files in Crystal Reports 2016, and when I export the report to PDF, the hyperlinks do not work / aren't clickable. In the Print Preview, the hyperlinks work just fine, so it is only when I export to PDF.

I have the same report in the Crystal Reports 9 Version, and there is no issue with the hyperlinks when I export to PDF. I can click them and they work properly.

Is there anyway to preserve the hyperlinks in the PDF export of a CR 2016 report? Or is this a problem that has been introduced in the newer versions of Crystal Reports?