Hello,
we have a wrong movement with serial numbers that we are not able to solve.
Despite the warning in the SAP note nº 1519543, there has been a material stock transfer between plant with differents serial number profiles. The situation is the following:
-Handling unit X has 1 unit of a product with one serial number assigned. This HU is in plant A and has a serial number profile informed in the material master.
-This same material has NO serial numer profile defined in plant B, it's empty.
-We made a STO from plant A to plant B and we were able to post the outbund delivery and the following inbound delivery (automatic creation with SPED message) without a warning or an error.
Now, the serial number that was assigned has lost its trace and the last delivery that shows in the history record is the outbound delivery. The status is assgned to handling unit (HUAS) and in customer (ECUS). However, in HU03, the serial number is still assgned to the material, despite not having a serial number profile in that plant.
Our first thought is to fill in the correct serial number profile for the material in plant B, but this doesn't update the serial number that has a wrong status.
Is the any way to update the serial number now that the profile is correct? IQ02 does not work, is shows error BS013, and the inbound delivery can't be reversed because it has already been put away with the WM system.
Thanks and best regards.