Skip to Content
author's profile photo Rebecca Chandler
0
Rebecca Chandler

How do I trigger a chargeback for a Program in SuccessFactors Learning?

Posted on Jun 10, 2020 at 05:48 PM 20 Views

Hello,

We have launched SF Learning and have a smooth process for processing charges internally for Instructor Led courses. But we do not know how to trigger the chargeback with programs/curricula/eLearning items. Can someone share their best practices for recovering charges internally for programs and eLearning that carry a charge?

Thank you,

Rebecca Chandler

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Gerardo Rodriguez
    Gerardo Rodriguez
    Posted on Jul 23, 2020 at 06:21 PM
    0

    Hello Rebecca,

    You cannot do a chargeback for programs, but you can define it for blended and instructor led items.

    And apply it for Classes (formerly Offers).

    Here is a KBA on how to activate this.

    https://launchpad.support.sap.com/#/notes/2147946

    Hope this can help, and that case please vote up this answer, I am looking for a badge.

    thanks!!

    -Gerardo

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.