Hi team:
Customer is having difficulty "adding new" or "creating" Guided Tours. guided-tours.png They have followed the instructions as per the Web Assistant manual:
- “The edit mode has been activated for Web Assistant” – the pencil icon is available but no add new option
- “Authors have the author role assigned in the Manager with respective permissions” – I’ve got all rights and roles assigned in Manager
- “The write permissions for the Web Assistant content are available in the Manager” – can’t see any special setting specifically for Web Assistant? Training admin has rights to edit, delete, copy etc. in all Workareas.
Thank-you for your help. If this needs a support ticket, please advise.
Julie