Dear Experts,
We are using generic email service provider for sending emails from Email campaigns. We are using SAP CPI as a middle-ware for integrating SAP Marketing Cloud and Email service provider. Email Service provider is capable of sending the bounce details back to SAP CPI.
Can anyone explain the mechanism after CPI receives the bounce details? How that will be sent to SAP Marketing Cloud and how interaction for bounce will be created against the contact? Is there any OData service needs to be consumed in SAP CPI to send the bounce details or is there any job needs to be scheduled in SAP Marketing Cloud?
Thanks,
Pawan