Hi Experts,
I am using solution manager 7.2 and we use service request feature in ITSM.
On the search page, when I click on the "New" button the default SR page is launched. Not the SR category selection page. However, when I click on IT Service management --> Service Request the category selection page is launched.
Can someone please help me with resolving this?
Thanks in advance.
Thanks.
Best regards,
Deepika