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Jun 09, 2020 at 02:23 PM

Unable to complete Tenant Registration for Desktop Agent

237 Views Last edit Jun 15, 2020 at 06:36 AM 2 rev

Hi All,

I am unable to complete registration for tenant in my desktop agent.

I am able to enter the password in the pop-up window. I also receive the prompt that the login is successful. After this, I get another pop-up window asking for password. After entering the password, I get the below error:

When, I check the status on Desktop Agent, I see the below:

Could you please let me know how to correct the above issue.

Thanks for your help on the issue.

Best Regards,

Rohit

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