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Jun 05, 2020 at 10:19 AM

Financial Document (BG) underlying contract amount not changed/updated after Sales Returns

420 Views Last edit Jun 06, 2020 at 09:31 AM 3 rev

Hello,

We are working on Financial Documents using Trade Finance functionality in SAP S/4HANA 1809. When we create BG using FTR_CREATE transaction and assign it to a sales order, its updating underlying contract amount correctly and consumption at order, outbound delivery and invoice level is also reflected correctly.

Now the issue is related to returns. If customer returns the goods purchased against a BG, we have to create a returns order in system, post goods receipts for returns delivery and issue a credit memo to customer. But when the customer orders again using an existing BG document, the system will block the order because the underlying contract amount is not adjusted by returns and consumption is already there in BG from previous order.

Can someone comment on this and confirm if this is standard behavior? I have tried creating returns order with reference to invoice and assigned the BG document as well but the underlying value is increasing from returns order instead of decreasing.

Thanks!!