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Jun 04, 2020 at 09:58 AM

Invoice Workflow release

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Hi everyone,

I'm implementing the standard workflow WS20001004 (Release invoice completed) :

- the workflow is activated ;
- the release criteria are defined (using US and putting the user id) ;

When I parked the invoice and saved it as complete, the workflow is triggered but, no work item is sent to the inbox and no agent is defined.

Could you please help to determine what's missing?

Thank you !