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Jun 03, 2020 at 10:26 AM

SAP Marketing Cloud - System Behaviour - flag for deletion

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Hello All,

i have a question for a general system behaviour.

In which case flags the system a contact for deletion?

We have a couple of contacts in the system who are flagged for deletion (set by the system). And when we want to send new data (for example a new email adress) to the marketing cloud for a flagged contact, then we get an error that the contact is flagged for deletion and we can not update this business partner.

Can anybody explain me when exactly the system marks a contact for deletion?

Thanks in advance.

BR,

Caro