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Jun 01, 2020 at 02:57 PM

Save document in SAP Bussines One as "Return"

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Hi.

When a customer returns a merchandise, is it not possible to save the document in SAP as a "return" instead of a negative sales invoice?

We have seen this information, so I think that what we need is not possible;

The following documents can be created from SAP Customer Checkout to SAP BusinessOne AR Invoice + Incoming / Out-going Payment AR Reservice Invoice + Incoming / Out-going Payment AR Reservice Invoice + Delivery + Incoming / Out-going Payment The first 3 combination mentioned above with reference to a sales order or Sales Quotation. Incoming Payment Out-going Payment

Thaks

Regards

Juan Ramon