Hi.
When a customer returns a merchandise, is it not possible to save the document in SAP as a "return" instead of a negative sales invoice?
We have seen this information, so I think that what we need is not possible;
The following documents can be created from SAP Customer Checkout to SAP BusinessOne AR Invoice + Incoming / Out-going Payment AR Reservice Invoice + Incoming / Out-going Payment AR Reservice Invoice + Delivery + Incoming / Out-going Payment The first 3 combination mentioned above with reference to a sales order or Sales Quotation. Incoming Payment Out-going Payment
Thaks
Regards
Juan Ramon