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May 27, 2020 at 09:39 PM

Budget exceeded error although sufficient budget

323 Views Last edit May 28, 2020 at 09:45 AM 2 rev

Hello,

We want to book ex. 5000 usd to an internal order. This 5000 usd is already included in "co commitment" however we got "budget exceeded" error.

To be able to book the amount 5000 usd, we deactivated "availability control". Normally we expect that "commitment" decreased 5000 and actual amount increased 5000 however our commitment amount is not changed.

Now, the problems are:

1- Why we get "budget exceeded" error althought the amount is already included in "commitment"?

2- After we book 5000 usd, why commitment amount is not decreased?