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SAP BODS DATA SERVICES 4.2 sp13 Designer crashes at startup windows 10

Dear All,

I'm just installed SAP BODS DATA SERVICES 4.2 sp13 patch 1 in Windows 10 but it doesn't start and I get this error:

Description
Faulting Application Path:	C:\Program Files (x86)\SAP BusinessObjects\Data Services\bin\AL_Designer.exe


Problem signature
Problem Event Name:	APPCRASH
Application Name:	AL_Designer.exe
Application Version:	14.2.13.2572
Application Timestamp:	5e79d046
Fault Module Name:	GUISupport.dll
Fault Module Version:	14.2.13.2572
Fault Module Timestamp:	5e79c6e8
Exception Code:	c0000005
Exception Offset:	00000000000f9614
OS Version:	10.0.18363.2.0.0.256.48
Locale ID:	8192
Additional Information 1:	745d
Additional Information 2:	745ded4780ebbccfa5fd4ecfd162d349
Additional Information 3:	ffaa
Additional Information 4:	ffaa59569a4da353902d00694ccdae37


Extra information about the problem
Bucket ID:	5769d4131f7f7f088e1fed50039e7b2b (2170714473329752875)

I tried with also patch 2 and with this note:

https://launchpad.support.sap.com/#/notes/ 2880394

But with no success.

Any suggestion?

Many Thanks!

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