Our Solution Manager DEV has just been refreshed from our PROD. We were about to proceed with the post refresh activities (via STC02) but at some point, the ABAP instance hung and we are not able to reboot it. When we execute sapcontrol -nr XX -function GetProcessList, it says dispatcher gray stopped. One person from our team says there are a lot of OOM dumps and suggested to stop the other tenants.Unfortunately, that is not an option. Does the screenshot below indicate an issue with the database memory? I don't understand the difference between the three values (database resident/ total resident/ physcial memory) and the difference between used and used total. If so, what can be done about it?
