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Update yMKT Interaction status from SAP CRM!

Hello, Friends!

I'm absolutely new in SAP yMKT and need some help.
I have interaction in yMKT with the current IA_STATUS = 'PROMO_OUTBOUND'.

This status was assigned to this field when I sent the promo to SAP CRM!
Now I want to update this IA_STATUS to 'PROMO_ASSIGNE' from SAP CRM!

But I don't know how to do this because I don't have enough experience in SAP yMKT.
Can anybody help me with some advice or some 'step-by-step' guide?
Thanks!

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1 Answer

  • Posted on May 18 at 10:28 AM

    Hi Sigy,

    the replication is done via SAP CPI? Do you have access to it?

    I think the best point for you to start is maybe here with the Integration package for SAP Marketing Cloud.

    I can see there's an iFlow for the confirmation of the activity replication. So as you described I think the status is set through the confirmation after you replicated your Activity from SAP Marketing to SAP CRM.

    In the iFlow there is the StatusCode field. I think you should check this one in your iFlow and see how it is set. After that you can adapt your mapping according to your needs. But not sure if this is really the field you are using.

    Hope that helps.

    BR Tobias


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