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May 15, 2020 at 08:03 AM

External https URL in lpd_cust (ESS) gives "The contents cannot be displayed in a frame" error

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We have a link under Employee Other Services in ESS - HC Personnel Policies - which should lead the user to an external https page. We have tried three approaches so far which have all failed, as listed below -

1. Application Type - URL. In LPD_Cust --> Employee Other Services --> HC Personnel Policies, provide the Application Type as URL and give the https URL directly in Application Parameter field.

It gives the error "This content cannot be displayed in a frame" when the link is clicked.

2. Per SAP Note 2130808 - Content in frame causes error using external link

Create a URL iView in the SAP Enterprise Portal (7.4) for the https page. In LPD_Cust--> Employee Other Services --> HC Personnel Policies, provide Application Type - POP Portal Page.

Application Parameter is the pcd location of the URL iview.

We have tried with and without encoding the special characters (':' as !3a, '/' as !2f etc) but neither worked.

3. Per https://answers.sap.com/questions/10919695/i-am-getting-the-contents-cannot-be-displayed-in-a.html

Created a KM html page that opens the desired URL. Created a URL iView for this KM Page.

In LPD_Cust--> Employee Other Services --> HC Personnel Policies, provide Application Type - POP Portal Page.

Application Parameter is the pcd location of the URL iview.

This gave the same error "This content cannot be displayed in a frame" when the link is clicked. Is there any other approach that can get us to launch this External Link through ESS Launchpad?