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May 11, 2020 at 08:05 AM

Customer 360* View in SAP C4C with S4 Hana

896 Views Last edit May 11, 2020 at 01:06 PM 2 rev


Hello Team,

I am trying to integrate Customer 360* View in SAP C4C with S4 Hana, to do this I followed all steps mentioned in this blog – “

I have enabled this mashup ID SM00039 i.e. “S/4 HANA 360 Object Page” by entering URL.

Now I am facing two problems:

A) ‘Changed by’ in Mashup Authoring ID SM00039:

  • 1)I logged in to C4C tenant via PDI user:
  • I entered the URL by edit URL.
    When URL is entered by PDI User considering named ‘XYZ’ the ‘changed by’ name in mashup authoring is “XYZ”.
  • 2)Now I logged in to C4C Tennent via functional user:
  • The ‘changed by’ is getting updated correctly for functional users.
    For ex: if change by is having “XYZ”, so when I entered the URL in mashup authoring by functional user the ‘changed by’ gets changed to functional user.
    however this change is only reflected to functional users , but technical users are not able to see updated changes in ‘change by’ value.
  • For ex: Now I Again logged in to c4c tenant by PDI user “XYZ” but PDI user Still showing “XYZ” in ‘changed by’.
  • Note: I also checked this all by incognito window.

B) Action -> Customer 360* view:

1) After entering URL “Customer 360* View” is only visible to PDI user

But not on functional user:

why am I getting this type of issue. Can anyone please help me over this.

-Thank you
Pratik Shekokar.


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