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May 08, 2020 at 06:47 PM

Access to deleted data

110 Views Last edit May 11, 2020 at 01:30 PM 2 rev

Hello All,

We have a requirement to see the deleted data on a daily basis and in fact some scenarios require the managers notified if an object is deleted.

In Administrator->Deleted Data, we can see the objects(leads, tickets, emails) which are deleted by business users.

My questions are:

-Is any data source available so we can build a report?

- Is it possible to send a notification to managers via PDI/SDK or workflows?

Obviously, we cannot give access to Administrator work center to business users due compliance problems.

Or any other approach to achieve this?