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May 06, 2020 at 01:17 PM

ITSM and Charm configuration in SAP Solution manager

792 Views Last edit May 06, 2020 at 01:17 PM 2 rev

Dear Expert,

I got an requirement to configure ITSM & Charm in Solution Manager and I never configured ITSM & charm .Currently we don't have solution manager in our landscape and i will be installing solution manager 7.2.I have below doubts please help on these.

1.Do we require other consultants as well to configure ITSM and charm or I as a Basis person alone could do it ? I mean do i have dependency on other consultants for ITSM and charm configuration ?

2.How many days are required to configure the ITSM & Charm seprately.

3. Also please if anyone of you have steps with roles and responsibilities in ITSM and charm configuration then could you please paste them so that i could get some idea ?