Hybris 1811 edit tool bar missing in smartedit

[former_member1101908]

Can anyone tell my why the perspectives for editing are missing in smartedit? I see from screen shoots of others that one into the staged catalog and a page has been selected that there are menu options on the right hand side in the third border area. The default one seems to be preview. I don't have that. That whole section of the screen is blank

In the following catalog, I have assigned read/write permissions for the admin user which I am using. I have also done the same with the cmsmanager user, and I see the same results.

Any help or guidance would be appreciated.

[Wesley_SAP]

Hello! 

The infinite loading when previewing a Storefront in SmartEdit is usually related to missing obligatory CORS configuration. Therefore, kindly check if all required settings are in place as per:

Setting Up Support for Cross Origin Domains 

Kind Regards,
Wesley
SAP Commerce Cloud Product Support - Brasil

[Wesley_SAP]

Hello! 

The missing of perspective toolbar in SmartEdit is usually related to the webApplicationInjector.js not being correctly configured or missing parameters. With that in mind, I recommend you checking below Knowledge Article where we explain the best practices and how to troubleshoot webApplicationInjector related errors:

3229569 - webApplicationInjector missing or misconfigured in SmartEdit - SAP Commerce Cloud

Kind Regards,
Wesley
SAP Commerce Cloud Product Support - Brasil