I am facing an error after having installed SAP IRPA Desktop Agent and Desktop Studio.
When I try to connect to IRPA Cloud Factory, it shows the following error: "Registration Failed. The factory could not register the user."
Before asking for your help, I will describe the technical aspects and steps I have taken so far.
I am using the IRPA Cloud Factory trial, where I have configured the authorizations and the following environment and hierarchy:
For Desktop Agent and Desktop Studio, I am using version 126.96.36.199 and after registering the tenant, this is the error message:
I have done the initial demo and, when I try to execute it, this is the result:
Basically, it tried to connect to the cloud factory and the status was changed.
I have tried installing version 188.8.131.52 and the result was the same.
I also have tried to change the hierarchy on Login from "VM" to "VM-PC\VM" and the result was the same.
I want to know if someone of you has gone into the same error and, if so, how it was solved.
I went to the guides and did step by step all over again but without success...
Any help would be really appreciated!