messenger-chat.pngsap-cai-log.png
Hi Team,
Button postback values from FB messenger are not reaching CAI bot (Monitor -> logs) , when I click on the button (from any button/list/card element). If I type the value manually in the messenger, it works.Also the text displayed when I click the button on messenger is wrong as it shows the title rather than value.
You can see from screenshots that only 1 'Existing Tickets' message was received by CAI bot.
Please provide suggestions as to what I might be missing. Let me know if you need more info.
Thanks and regards
Chetan