Skip to Content

Desktop Agent tenant registration

Hi,

I have installed Destop agent version 1.0.7.61.I have registered to cloud factory url. Login was successful. But if i click agent icon it in "About " shows user is not registered in cloud factory.

Whenever I am trying to execute bot, Agent is popping up credentials. Even though login successful , i am getting error as

worflow cannot be started.And if i check status during run time in about page showing warning as not connected

Please help

Regards

Saranya

Add a comment
10|10000 characters needed characters exceeded

Related questions

3 Answers

  • Posted on Apr 28 at 07:33 PM

    Hi,

    which role you have assigned to your user in the factory?

    Br,

    Peter

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Apr 30 at 01:27 PM

    Please find roles I have.

    In registration popup after entering credentials , login was successful. But in about page regitration failed . Cloud factory could not register user.


    roles.png (7.5 kB)
    roles.png (7.5 kB)
    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 21 at 02:49 PM

    Hi

    Please check if you Cloud factory has an Environment created and assigned into that an Agent Group - Agent (Machine) with your hostname.

    You can check your hostname in CMD by command HOSTNAME.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.