Skip to Content
0
Apr 28, 2020 at 09:22 AM

C4C How to attach checklist pdf when creating a Service Ticket Interaction?

114 Views

Hi,

After a technician filled out a checklist in a service ticket, saved it and generated a pdf, I expect that this attachment can be selected when an interaction is created and the option attachment from ticket is selected. When selecting this option I only see attachments and interaction attachments.

Is there a way to attach directly the generated checklist pdf stored in the service ticket to an interaction?

KR

MJ