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Product replication issue from C4C to FSM via CPI

Hi Expert,

We are using the standard integration between C4C and FSM, iflow 'Replicate Product to Field Service Management'. When attempting to do the initial data load from C4C to FSM, the below error is being displayed

"Sequential processing failed for number 0. Exchange[ID-vsa7445416-xxxxx-xxxxxxxxxxxx-xx-xx]. Caused by: [org.apache.camel.compo

HTTP code: 500 ()"

Has anyone else come across this error?


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1 Answer

  • Posted on Apr 27, 2020 at 03:16 PM

    Hello Chris,

    Cause of this issue:

    The sequence for Item DTO using is activated.


    Please either deactivate the sequence for Item DTO using

    Please check the KBA

    This should help.

    Best Regards,


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