Hi Experts,
assume a contact has given his email Opt-In and also has some Subscriptions.
Now the email permission changes to Opt-Out. The subscriptions that are based on email also always change to Opt-Out (with the information that the system overruled the settings made by the contact).
For Communication Categories like Online-Newsletter that behavior is correct and like we need it.
But we also have a "Print-Newsletter" Category and therefore we would still need the Opt-In even if the Permission for email changes.
Does anyone know if or how it is possible to decouple the email permission from a subscription? Or any workaround to solve that problem?
In addition to that, where (in which field) can I see the information that the Subscription has been overruled by the system and is not the one that the contact gave us?
BR Tobias
3 Answers
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Best AnswerPosted on Apr 22, 2020 at 02:54 PM
"Permission and Subscription check" - Check the line number 117 and the logic before that.
Please check the other scenarios as well.
Regards,
Sandeep Kulkarni
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2 Comments-
Hi Sandeep Kulkarni,
we got it working, thanks again. One question: Where (except on the UI itself) can I see that the subscription (which has a Y on the database) has been overruled by the permission?
On the UI I can see the small red "i" as stated in the Application Help.
But is there a field like "Subscription Overruled Indicator" or something like that?
BR Tobias
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Posted on Apr 23, 2020 at 05:35 AM
Hello Tobias,
You can acheive this via BAdI Marketing Permission >> Permission and Subscription Check.
best regards,
Kunal
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Posted on Apr 22, 2020 at 01:22 PM
Hi Tobias,
you can implement a custom logic to achieve this.
Check the marketing permission custom logic.
Regards
Sandeep Kulkarni
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1 Comment-
Hi Sandeep Kulkarni,
thanks for your quick reply. Which of the BAdIs do I have to implement?
BR Tobias
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