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Saurav Mallick

SAP CRM Lead Survey not opening in WEBUI

Feb 15, 2017 at 08:42 AM | 119 Views | Last edit Feb 15, 2017 at 07:07 PM 3 rev.

Hello All,

I have created a questionnaire in lead which is working fine in the GUI when I am creating a Lead using txn. CRMD_ORDER. But when I am logging to the webui the survey although displayed is not appearing.

Are there any specific settings for opening the survey in the Webui.

Someone please help.....

SAP Customer Relationship Management
CRM Marketing | sap webui crm
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4 Answers

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    Indrajit Ghosh
    Feb 16, 2017 at 02:09 PM

    Hi Saurav,

    Is the survey assignment block present in UI or the block present but the survey you've created is not getting displayed?

    Regards,

    Indrajit

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    • Saurav Mallick
      Feb 17, 2017 at 08:18 AM

      Hello Indrajit,

      Both assignment block and the survey are getting displayed but when I click on the survey the questionnaire is not opening .

      This is happening only in the WEB-UI.

      Can you please help me regarding this.

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    Indrajit Ghosh
    Feb 17, 2017 at 09:44 AM

    Hi Saurav,

    Could you please share a screenshot?

    Regards,

    Indrajit

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    Saurav Mallick
    Feb 17, 2017 at 11:46 AM

    Hello Indrajit,

    Please refer to the screenshot attached.

    Questionnaire not opening on clicking the survey.

    lead.jpg

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    Johannes Voglsam
    Feb 17, 2017 at 02:46 PM

    Hello,

    Please find the following useful information:

    Survey Processing in CRM Marketing - SCN Wiki

    Survey Rendering in CRM WEB UI - Blogs.SAP

    This should contain a solution for the problem.

    best regards,

    Johannes

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