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SAP CRM Lead Survey not opening in WEBUI

Feb 15, 2017 at 08:42 AM

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Hello All,

I have created a questionnaire in lead which is working fine in the GUI when I am creating a Lead using txn. CRMD_ORDER. But when I am logging to the webui the survey although displayed is not appearing.

Are there any specific settings for opening the survey in the Webui.

Someone please help.....

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Hello All,

Can someone please help to resolve the issue

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Hello All,

Can someone please respond

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4 Answers

Indrajit Ghosh Feb 16, 2017 at 02:09 PM
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Hi Saurav,

Is the survey assignment block present in UI or the block present but the survey you've created is not getting displayed?

Regards,

Indrajit

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Hello Indrajit,

Both assignment block and the survey are getting displayed but when I click on the survey the questionnaire is not opening .

This is happening only in the WEB-UI.

Can you please help me regarding this.

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Indrajit Ghosh Feb 17, 2017 at 09:44 AM
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Hi Saurav,

Could you please share a screenshot?

Regards,

Indrajit

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Saurav Mallick Feb 17, 2017 at 11:46 AM
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Hello Indrajit,

Please refer to the screenshot attached.

Questionnaire not opening on clicking the survey.

lead.jpg


lead.jpg (269.9 kB)
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Johannes Voglsam
Feb 17, 2017 at 02:46 PM
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Hello,

Please find the following useful information:

Survey Processing in CRM Marketing - SCN Wiki

Survey Rendering in CRM WEB UI - Blogs.SAP

This should contain a solution for the problem.

best regards,

Johannes

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