Hello experts,
I have a request to create a new Workflow Rule in order to update a specific field in Accounts, whenever the account is actually a prospect(role) a certain field should be set to a specific value.
My issue is that the field which i have to update, "Distribution Channel" is not available in the list, therefore the question is, is there a way to add this field to the list? Or this can be only achieved by opening a ticket?
Thanks and regards,
Manu.