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New Truck Changeover credit type

We process a few New Truck Changeovers per month. On the order, we discount the tires according to our pricing. When tires come back from the changeover (brand new tires - external tyres taken off the truck) how do we process to put these tires in stock? Currently, the user does it by inventory adjustment which does not allow us to properly track.

Please let us know what's the correct process for this business requirement .

Thanks

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  • Posted on Mar 30 at 02:57 PM

    Create a repair notification via IW51, followed by service order (RAS) and repair order. Against this repair order, maintain the planned cost in KP26, create a return delivery against the service order so that the stock would be increased in the delivering plant which you can see in VA02 where there is a tab "Repair". Carry out subsequent activity of capturing the cost and other labour charges via IW31 and finally invoice the customer for the parts replacement.

    For the above activities, major configuration and master data has to be maintained correctly from PLM side and hence, if you are not familiar in PLM, please take the help of PLM consultant and try.

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