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Mar 29, 2020 at 11:11 PM

Open text - VIM - work item locked by user (enqueue error)

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Hello,

We have implemented Opentext for vendor invoice management.

Some documents are not seen in the dashboard.

For these issues I see that the work item is locked.

The error is, “work item locked by user (enqueue error)”

Could someone please advice on how to resolve this?

Thanks and Regards,

Snigdha..