Can a standard attribute be extended?

[former_member654580]

Hi Experts

I have a problem with standard Title / Tratamiento attribute.

In the integration with C4C and MKT, C4C is sending a type that does not exist in MKT, you can extend or include that other data in the standard.

How can this error be solved.

Thank you

Elio C

[former_member226 · Accepted solution]

Hi.

No, custom values like Z02 cannot be mapped from the Marketing side neither they can be configured.

However, you have still a few options to overcome this limitation:

1. Maintain code list mapping for outbound integration in C4C which will map Z02 to Marketing Cloud Standard code value

2. You can maintain a custom mapping in Middleware and transform the value from C4C to Marketing standard codes.

3. Specifically for Title code, you can map TITLE_FT (can hole any free text, no restrictions) from CPI to Marketing and then use the "Map Free Texts" app in the marketing cloud to map it with existing codes.

BR
Saurabh

[frodrigues · Accepted solution]

Hi saurabh.kabra,

I'm currently having this issue and have a question on the option 3. you suggested above.

In which API can you find the TITLE_FT I've searched in CUAN_BUSINESS_PARTNER_IMPORT_SRV but it is not part of it, do you know in which API it is available?

BR

Fabio

[former_member226 · Accepted solution]

Hi Fabio,

Using standard API CUAN_BUSINESS_PARTNER_IMPORT_SRV you cannot manage to pass free text for TITLE_FT. In previoud point, for point 3, my answer was more in regard to the CSV import.

In case you are using standard CPI content for C4C to Marketing then you need to make transform the value using C4C CodeList Mapping OR CPI custom logic in mapping.You cannot pass free text to TitleCode in CUAN_BUSINESS_PARTNER_IMPORT_SRV.

Not recommended BUT if really needed then you need to build a custom iflow using API_MKT_CONTACT_SRV and then pass the free text in FormOfAddressName field.

BR
Saurabh

[former_member654580]

Thank you very much Saurabh!!!