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SAP 9.3 PL13 - Windows Server 2019 - SQL Server 2017

Hello everyone,

I have a test VM where I was able to perfectly install and run SAP 9.3 PL5 up to PL 12.
When trying to install PL13 several times, the Server presents the errors below.

#
# A fatal error has been detected by the SAP Java Virtual Machine:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x79353519, pid=2204, tid=5672
# faulting address (tried to read): 0x0000094c
#
# JRE version:  (8.0.221) (build )
# Java VM: SAP Java Server VM (8.1.059 10.0.2+000, Aug 27 2019 17:42:08 - 81_REL - optU - windows x86 - 6 - bas2:316262 (mixed mode), tiered, parallel gc, windows-x86)
# Problematic frame:
# v  ~StubRoutines::jbyte_disjoint_arraycopy (sp=0x00ffea30,pc=0x79353519)
#
# CreateCoredumpOnCrash turned off, no core file dumped


More details in log files.

log files

Configuration

Windows Server 2009 - SQL Server 2017

I have another VM with Windows Server 2012 R2 and SQL Server 2014 where SAP 9.3 PL13 works perfect

Regards

Fabio

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Related questions

5 Answers

  • Best Answer
    Posted on Apr 04 at 02:13 PM

    Hiya

    We had the same issue on a AMD Processor Host, Hyper-V 2019, VM Windows Server 2019, SQL Server 2017.

    The solution was to switch on processor compatibility for the virtual machine.

    After this change the B1ServerTools started with no problems.

    Regards,

    S.A.


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  • Posted on Mar 21 at 04:58 AM
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  • Posted on Mar 21 at 01:18 PM

    Hi Ankit.

    Have you check the SAP PAM link?

    Regards

    SS

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  • Posted on Mar 23 at 09:36 AM

    Hi Ankit.

    Thanks for your information, I full agree on client part. this quest is MS Sql 2017 with OS windows 2019, Could you Pls check the same screen tab 'Database platforms' in that OS Windows 2019 is not supported. same PAM link which i shared in my early communication.

    Regards

    Sriram

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  • Posted on Apr 03 at 06:46 PM

    Hi Niang.

    Currently yes.

    Regards

    SS

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