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Mar 25, 2020 at 11:25 AM

Service request mail form. URL without port

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Hi!

I'm using mail forms to send notifications for incidents in SAP Solution Manager. So the attribute context for service request is used.

One of the attributes is 'URL link to the transaction'. In HTML it looks like

SAP_CRMS_SRQM_GEN_FIELDS-CRM_SRQM_URL. It works fine. But the link is generated with port. So it doesn't work for some customers because of their IT secure policy. They need to delete port manually to enter the incident.

So, is there way to generate the link without port in it? Our main link to login SAP Solution Manager wich leads to the main page can work without port in URL.

Thanks in advance and best regards, Andrey.