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Mar 12, 2020 at 03:28 PM

Duplicated Receipts from CCO to SAP

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bothreceipts.pngHI SAP experts,507182.png

Currently, i have an issue where sometimes CCO is sending duplicated receipts to SAPB1.

Next, i show you an example

I can see the receipt POS Receipt:BIB1000001002_BIB1100001384 in the monitor with two different id B1, however both are delivered (pictures 507164 and 507182), i dont know what was the reason because the monitor didn´t duplicate any of them and for this error both receipts are in SAP B1 with different No Invoice(picture both receipts). I checked the query SELECT "DataSource" FROM OINV Where "DocEntry" =, and for both receipst the result is 'O' , so for me this error can be a bug because the monitor should differenciate the receipts. The workaround normally is make a Credit Note but i would like to know is someone knows any solution.

I have the following scenario

Cloud Control Center Managment

Version SAPB1: SAP Business One 9.2(9.20.183) PL:0507164.png8 HOTFIX3(64bit)

Version SCCO: 2.0 FP07 PL02

Version SCCO Manager: 2.0 FP07 PL02

Best Regards

Attachments

507164.png (12.3 kB)
507182.png (13.7 kB)
bothreceipts.png (57.5 kB)