Account Receivable document upload showing blank page after uploading the .xls file ,

[shardulvilasjoshi]

fi-1.png

f3.png

Hi Everyone ,
Need your help regarding the document upload in portal under the Account Receivable -> Document upload .

Trying to upload the .xls file , after uploading getting blank screen , usually if file is correct its indicates in green and file is incorrect display in red color .

I have tried to copy the data from old file and created new file , but getting same issue .

-Even i have tried to perform the same through SAP GUI transaction : no luck .

Please help .

Thanks ,

Joshi

[former_member189925 · Accepted solution]

Hi

As per the issue that you have reported is the blank seen in IE only ? Or is it across browser ?

If the issue is specific to IE, Can you refer to the below KBA and perform the small test given under the cause section of it.

2424773 - Display and Rendering issue in IE 11 in Portal

If the behavior is same as given in the cause section, then you have to follow one of the two recommendation given in the resolution part of it.

Regards

Santarshi Samanta

[shardulvilasjoshi · Accepted solution]

santarshi.samanta Thanks for your time the and solution it was issue with IE browser , we have uninstalled and reinstalled IE browser on user system it got resolved .