Skip to Content

Multiple Counter Plan generating Work Order every Month

Dear Experts,

We are facing an issue with Multiple counter plan. There are two conditions for generating the call either 50 hours or 24 months. But it is generating work orders every month. We are trying to analyse but not getting any solution. Kindly share your inputs to help us resolve this issue

Thanks in advance

Regards,

Shiv

Add a comment
10|10000 characters needed characters exceeded

Related questions

4 Answers

  • Posted on Mar 17 at 06:16 AM

    Hi,

    Have a look at the following:-

    1. Check that the measuring point is setup correctly. Ensure that the annual estimate to populated.
    2. Has the initial measurement document been created for the counter?
    3. Are you entering measurement documents regularly?

    Regards,

    Mark

    Add a comment
    10|10000 characters needed characters exceeded

    • I could not see any glaring issue with the measuring point and documents.

      I noticed that the IP10 image you attached shows that the next plan date (call 4) for the plan is in 2022. I suspect that someone may have made a change that resulted in this. It's possible that it could be the annual estimate for the counter. Check the change documents for the counter.

  • Posted on Mar 17 at 07:45 AM

    Shiv,

    Can you also send a screen-shots of:

    • IP03 front screen
    • IP03 scheduling parameter tab
    • IP10 calls

    .

    PeteA

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Mar 18 at 10:36 AM

    Shiv,

    Also a screen-shot of the measurement point please (including annual estimate)

    PeteA

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Mar 18 at 09:21 PM

    Hi Shiv

    By looking at screen shot seems everything is correct and based on annual estimate program is calculating the correct future date as well 06.07.2023 .

    Are you running deadline monitoring, can you please check from last WO how it got generated and also share the main screen for IP30.

    Thanks

    Shail

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.