on 03-08-2020 9:05 PM
Hi Guys,
I would like to ask, so we keep on getting the below gateway issue intermittently. The connection is from S/4 to Vertex and vice versa.
Do you guys know how to resolve this issue?
Upon checking the WP trace log.
LOCATION : SAP Gateway on host xxxxxxxxci.xxx.xxxxx.com / sapgw00
ERROR : connection to partner 'xxx03v027253.xxx.xxx.xxxxx.com:34988' broken
TIME : Sat Feb 8 03:22:26 2020
RELEASE : 753
COMPONENT : NI (Network interface)
VERSION : 40
RC : -6
MODULE : /bas/753_REL/src/base/ni/nixxi.cpp
LINE : 5172
DETAIL : NiIRead: P=xxx.xxx.xxx.xx:34988; L=xxx.xxx.xxx.xxx:3300
SYSTEM CALL : recv
COUNTER : 651788
Hi Philip,
The fact that this issue happens intermittently points to intermitent network disconnections.
You mentioned that work process trace show:
LOCATION : SAP Gateway on host xxxxxxxxci.xxx.xxxxx.com / sapgw00
ERROR : connection to partner 'xxx03v027253.xxx.xxx.xxxxx.com:34988' broken
So, connection to that remote partner (running on host 'xxx03v027253') is broken.
Have you checked if there's any error reported on remote side of the communication?
Regards,
Raquel
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Hi Philip,
Can you share log file? Are both systems in same network? Check network connectivity between your S/4 system to Vertex system. You can check network latency by simply pinging the system.
Try following below SAP Note for Network Diagnosis.
https://launchpad.support.sap.com/#/notes/500235
Thanks,
Ravinder
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