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Mar 02, 2020 at 10:03 PM

Cloud for Sales - Leads vs Sales Lead

540 Views Last edit May 27, 2020 at 06:00 AM 2 rev

HI,

Why do we still find Sales Leads in documentation if it is deprecated? Today you can still assign a Sales > Sales Lead workcenter (COD_SALES_WCF COD_MARKETINGLEAD and COD_MKT_PROSPECTWC Leads). Should this be used or IS it deprecated? Even in the help in C4C you can find information on Sales Lead. Very confusing to read this in 2020 and it is still in Help in C4C and then find in this forum it is deprecated.

The Sales Lead seems to be only for when the lead is from a known prospect or account. Where if you were to assign Leads (appears to be "marketing") there is the option of choosing Existing account or not with the button.

Regards,

Doris