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Feb 25, 2020 at 06:11 AM

Error in Publication

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Hi All,

We have a a publication scheduled to run with one WEBI report as source and has around 185 dynamic recipients.

There are two instances of these report scheduled one with Format as excel and other as PDF.

The excel instance shows success showing successfully delivered to 185 recipients. and the PDF instance is shown as failure with 184 recipients delivered.

The error show in log is as 2020-02-25 05:31:13,223 ERROR [PublishingService:HandlerPool-10] BusinessObjects_PublicationAdminErrorLog_Instance_2734273 - [Publication ID # 2734273] - Failure: 146.0 | User Name | username@mail.com | Failed (Failure) [185 recipients processed.]

And one important point to note here is the dynamic recipient source for the excel and PDF version is same and this user is getting the excel version of the report correctly but not the PDF version.

Any idea on how to trouble shoot this behavior.

Thanks!

Regards,

Hetal