Failed to load database information Error code:-2147482931 [CRSDK00000000] Error code name failed

[former_member662332]

Hi everyone

I installed Crystal Report 2016 sp5 on RHEL7.7 but when i wanted to report it show me the following error:

java.io.IOException: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Error in File 50010-st-li-ct-[category-hierarchy] 20244_222_{CAE1AACC-5236-11EA-8A28-005056BDDDF9}.rpt:
Failed to load database information.---- Error code:-2147482931 [CRSDK00000000] Error code name:failed
at com.siveco.server.report.application.BaseReportDocument.connect(BaseReportDocument.java:361)
at com.siveco.jsf.server.report.ReportHelper.getReportPage(ReportHelper.java:623)
at com.siveco.jsf.server.report.ReportHelper.printReport(ReportHelper.java:1135)
at com.siveco.jsf.server.report.ReportEventHandler.handlePrintButtonClicked(ReportEventHandler.java:285)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at javax.el.ELUtil.invokeMethod(ELUtil.java:300)
at javax.el.BeanELResolver.invoke(BeanELResolver.java:415)
at javax.el.CompositeELResolver.invoke(CompositeELResolver.java:256)
at com.sun.el.parser.AstValue.invoke(AstValue.java:285)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:304)
at org.jboss.weld.util.el.ForwardingMethodExpression.invoke(ForwardingMethodExpression.java:40)
at org.jboss.weld.el.WeldMethodExpression.invoke(WeldMethodExpression.java:50)
at com.sun.faces.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:105)
at org.apache.myfaces.trinidad.component.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:46)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:190)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:759)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:444)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:225)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:593)
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
at com.siveco.jsf.server.binding.CiPostADFBindingFilter.doFilter(CiPostADFBindingFilter.java:75)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.siveco.jsf.login.JAASFilter$1.run(JAASFilter.java:92)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAs(Subject.java:422)
at com.siveco.jsf.login.JAASFilter.doFilter(JAASFilter.java:87)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.siveco.jsf.server.binding.CiBindingFilter.doFilter(CiBindingFilter.java:48)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.siveco.jsf.server.action.ADFRequestFilter.doFilter(ADFRequestFilter.java:47)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:192)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.siveco.jsf.server.binding.CiADFBindingFilter.doFilter(CiADFBindingFilter.java:88)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:357)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:105)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:502)
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:502)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:327)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:229)
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:198)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.siveco.jsf.server.filter.SessionFilter.doFilter(SessionFilter.java:220)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at oracle.adfinternal.view.faces.caching.filter.AdfFacesCachingFilterImpl.doFilter(AdfFacesCachingFilterImpl.java:136)
at oracle.adf.view.rich.webapp.AdfFacesCachingFilter.doFilter(AdfFacesCachingFilter.java:66)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.siveco.server.EncodingFilter.doFilter(EncodingFilter.java:45)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:198)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.server.handlers.MetricsHandler.handleRequest(MetricsHandler.java:62)
at io.undertow.servlet.core.MetricsChainHandler.handleRequest(MetricsChainHandler.java:59)
at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
at io.undertow.servlet.handlers.ServletInitialHandler$1$1.run(ServletInitialHandler.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:107)
at io.undertow.server.Connectors.executeRootHandler(Connectors.java:202)
at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:805)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Error in File 50010-st-li-ct-[category-hierarchy] 20244_222_{CAE1AACC-5236-11EA-8A28-005056BDDDF9}.rpt:
Failed to load database information.---- Error code:-2147482931 [CRSDK00000000] Error code name:failed
at com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException.throwReportSDKServerException(ReportSDKServerException.java:109)
at com.crystaldecisions.proxy.remoteagent.ExceptionHelper.throwResultInfoException(ExceptionHelper.java:192)
at com.crystaldecisions.sdk.occa.report.application.ControllerBase.send(ControllerBase.java:208)
at com.crystaldecisions.sdk.occa.report.application.ActionControllerBase.send(ActionControllerBase.java:119)
at com.crystaldecisions.sdk.occa.report.application.BaseRequestAction.sendRequest(BaseRequestAction.java:112)
at com.crystaldecisions.sdk.occa.report.application.SetTableLocationAction.perform(SetTableLocationAction.java:59)
at com.crystaldecisions.sdk.occa.report.application.SetTableLocationActionBase.perform(SetTableLocationActionBase.java:115)
at com.crystaldecisions.proxy.remoteagent.UndoUnitBase.performDo(UndoUnitBase.java:154)
at com.crystaldecisions.proxy.remoteagent.UndoUnitBase.perform(UndoUnitBase.java:108)
at com.crystaldecisions.sdk.occa.report.application.DatabaseController.perform(DatabaseController.java:2910)
at com.crystaldecisions.sdk.occa.report.application.DatabaseController.setTableLocation(DatabaseController.java:4065)
at com.siveco.server.report.application.BaseReportDocument.connect(BaseReportDocument.java:313)
... 120 more

[former_member11696]

Are you using Crystal Reports for Enterprise? Asking because the Windows version of Crystal Reports will not run in anything other than Windows OS's.