I am an SAP Basis consultant I ended up trouble shooting and helping the team to fix the problems. When we save order from CIC0 Transaction all the data gets saved but telephone number is not getting saved in R/3. Implemented for Fax Number that's working but not for Telephone.
Did any one been thru or having issue of this kind. SAP 4.5B CRM 4.0 (SP 5). Any kind of guidance is really appreciated.