I have the requirement to add a new Application for our Service Desk Message...So basically we have a Category List with dropdown menu where we maintain our application to organize the Incidents per Application
On SPRO I could not find anything....if i'm using the WEB UI Config in Browser I can enter more Parameters but not the values from the DROPDOWN menu..
So this is in the Details sections ...our Field is Category ...
Within WEB UI COnfig I see the name : BTCATEGORIES/CATEGORIES but again I'm not able to enter values for the Dropdown menu...
So a table must Exist? Or is done within SOLMAN_SETUP -> ITSM?
Can you please advice ?