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Connect SAP CAI fallback with Intercom.

Hello, good morning to all.

I have a problem connecting SAP CAI with Intercom. I have been searching information a lot of time but I didn’t get any success.

I created a chatbot with SAP CAI and I need to connect it with intercom in the case of chatbot don’t know how to answer a question or fallback. This bot has a little “tutorial” to connect it with Intercom but It does not working for me.

Has anyone any information about this?

Thank you very much!

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