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Unable to open BO inbox reports

Feb 14, 2017 at 05:22 PM

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Hi All,

User mentioned that , when they try to open the report from BO inbox , it is throwing an error as below.

Error: The document from BO inbox cannot be retrieved from the File Repository Server(WIS 30951).

Kindly let me know , Is it related to any access or services issue ?

Please provide some solution to avoid this issue.

Thanks

Ram

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2 Answers

AMIT KUMAR
Feb 14, 2017 at 05:35 PM
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check if you have enough disk space at BO server?

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Kavin Raj Rajkumar Feb 14, 2017 at 09:39 PM
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Check if your Input and Output FRS are accessible. If the FRS is on NAS path, sometimes you would get this error if the NAS path is under Outage.

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