Skip to Content

Unable to open BO inbox reports

Hi All,

User mentioned that , when they try to open the report from BO inbox , it is throwing an error as below.

Error: The document from BO inbox cannot be retrieved from the File Repository Server(WIS 30951).

Kindly let me know , Is it related to any access or services issue ?

Please provide some solution to avoid this issue.

Thanks

Ram

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Feb 14, 2017 at 05:35 PM

    check if you have enough disk space at BO server?

    Add comment
    10|10000 characters needed characters exceeded

  • Feb 14, 2017 at 09:39 PM

    Check if your Input and Output FRS are accessible. If the FRS is on NAS path, sometimes you would get this error if the NAS path is under Outage.

    Add comment
    10|10000 characters needed characters exceeded