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Feb 06, 2020 at 04:48 PM

Report Conversion from Crystal Reports 9 to Crystal Reports 16

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When loading any of the original report files, the formatting is completely offset. Other files look exaclty the same when exported, but when imported into another software, they are not recognized and the data is skewed.

There are two Citrix delivery servers that we are migrating users between. Both servers are VM's hosted on VMware vSphere.

Original server:

OS - Windows Server 2008 R2 Enterprise

Crystal Reports - 9.2.0.448

New server:

OS - Windows Server 2012 R2 Standard.

Crystal Reports - Crystal Reports 2016 Support Pack 6 Version 14.2.6.2839

Is there an additional conversion tool that was supposed to be installed to get these reports working properly or are there some settings that can be configured to get these working?