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Content Studio in SAP Marketing 1909

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Hi,

What could cause the issue within Content Studio in SAP Marketing 1909? Whenever I try to create email template it shows the blank page with buttons: Design and Settings that are empty

The roles were checked already.

Accepted Solutions (0)

Answers (2)

Answers (2)

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Hi!

We have updated TWO systems to 1909 and have the same issue.

And we solved it with note 2831843 - Corrections for Content Studio Reuse Library 1909 SP0.

former_member226
Employee
Employee
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Hi,

Can you please open the network debugger and check the console of the browser to confirm if there are any errors appearing and try to fix them? In past i found that a SICF service was disable and that was captured in browser network call and we fixed it by activating manually from backend.

Thanks

Saurabh

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Hi!

We have updated TWO systems to 1909 and have the same issue. Do you know how to solve it ?
Debugger in browser shows:
GET https://by17s5.srv.dom:44301/favicon.ico 503 (Service Unavailable)
Binding of single aggregation "layout" of Element hpa.cei.cpg.cnt.msg.control.page.ContentPage#application-CampaignMessage-manage-component---object--DesignView--ContentPage is not supported!

Model names are not allowed in sorter-paths: "_SpamReasonList>Filter"

Model names are not allowed in sorter-paths: "_Content>Filter" -

GET https://by17s5.srv.dom:44301/sap/bc/ui5_ui5/sap/cuan_shell_lib/FLPPlugin/Component-preload.js net::ERR_ABORTED 404 (NOT FOUND)

Thanks!

Marina

former_member226
Employee
Employee
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Hi,

Did you implement note https://launchpad.support.sap.com/#/notes/2866090? If not then please implement note and then clean the fiori cache as mentioned in https://launchpad.support.sap.com/#/notes/2630277

0 Kudos

Hi,

this note 2831843 - Corrections for Content Studio Reuse Library 1909 SP0 helped to solve our problem.