Feb 04, 2020 at 12:06 PM

Installing HANA Express 2.0 on SLES12SP3

200 Views Last edit Feb 04, 2020 at 12:37 PM 2 rev

Hi there,

I'm trying to install the current (01/2020) packages for HANA Express (native Linux server version) on a SLES12SP3 machine.

But the installation fails in the step "Configuring instance"

Content of hdblcm.log is

17:28:22.672 - INFO: Output line 32: Configuring System...
17:28:22.673 - INFO: Output line 33: Configuring instance...
17:28:26.200 - INFO: Output line 34: Installation failed
17:28:26.200 - INFO: Output line 35: error installing
17:28:26.200 - INFO: Output line 36: Cannot create Instance
17:28:26.200 - INFO: Output line 37:
17:28:26.236 - INFO: Output line 38: Log file written to '/var/tmp/hdb_HXD_hdblcm_install_2020-01-23_17.27.07/hdbinst_configure.log' on host 'myhost'.
17:28:26.430 - INFO: Program terminated with exit code 1
17:28:26.431 - ERR : Installation of SAP HANA Database failed

Looking further I found in hdbinst_configure.log

17:28:22.670 - INFO: Configuring System...
17:28:22.670 - INFO: -----------------------------------------------------------
17:28:22.671 - INFO: Configuring instance...
17:28:22.671 - INFO: -------------------------------------------------------
17:28:22.671 - INFO: Creating SecureStore
17:28:22.671 - INFO: -------------------------------------------------------
17:28:22.679 - INFO: Getting global.ini
17:28:22.679 - INFO: Reading global.ini
17:28:22.679 - INFO: Layer 'Default' found
17:28:22.693 - INFO: Layer 'System' found
17:28:22.693 - INFO: Layer 'Host' not found
17:28:22.694 - INFO: Found value 'cryptography/ssfs_key_file_path' = '$(DIR_GLOBAL)/hdb/security/ssfs' in layer 'Default'
17:28:22.696 - INFO: Switching to user id 1003 and group id 79.
17:28:22.696 - INFO: Starting external program /usr/sap/HXD/HDB90/exe/hdbnsutil
17:28:22.696 - INFO: Command line is: /usr/sap/HXD/HDB90/exe/hdbnsutil -createSecureStore
17:28:26.197 - ERR : Program /usr/sap/HXD/HDB90/exe/hdbnsutil terminated with error: signal 4 core dumped
17:28:26.198 - INFO: Switching back to root user.
17:28:26.198 - ERR : /usr/sap/HXD/HDB90/exe/hdbnsutil call failed
17:28:26.197 - ERR : Program /usr/sap/HXD/HDB90/exe/hdbnsutil terminated with error: signal 4 core dumped
17:28:26.199 - INFO: -------------------------------------------------------
17:28:26.199 - INFO: END: Create SecureStore (start: 17:28:22.671 duration: 00:00:03)
17:28:26.199 - INFO: -------------------------------------------------------
17:28:22.694 - INFO: Found value 'multidb/mode' = 'multidb' in layer 'System'
17:28:22.694 - INFO: Found value 'multidb/database_isolation' = 'low' in layer 'System'
17:28:26.199 - ERR : Cannot create SecureStore

If I logon as hxdadm and running the same command (./hdbnsutil -createSecureStore) manually from /usr/sap/HXD/HDB90/exe, I'm getting the same error with the core dump (Illegal instruction (core dumped))

I already checked linux kernel version which is 4.4.162-94.72-default.

Is anybody facing such an issue ?

I'm not using the recommended "SLES for SAP Applications Linux" version, not sure if this is causing the issue. On the other hand, any standard HANA 2.0 can be installed on a standard SLES12SP3 without such issues, so I'm not sure if there is anything special with the HANA Express.

Thanks in advance for any feedback on this.

Frank